Last updated: 7 September 2026
This policy explains where we deliver, when your order will arrive, and how we keep your meat cold on the way. It sits alongside our Terms & Conditions and our Delivery Information page.
We deliver across the Sydney metropolitan area. Simply enter your postcode at checkout to confirm we deliver to your address.
We don't currently deliver outside Sydney metro or interstate, but we may expand into new areas in the future.
We offer next-day delivery.
We deliver Monday to Saturday. Orders placed after our Saturday cut-off, or on a Sunday, are delivered the following Monday.
Public holidays and severe weather can add a day. If your order will be late, we will contact you.
A minimum order of $100 applies to all online orders. If your cart is below the minimum, checkout will let you know so you can add more items.
A $15 delivery fee applies to orders under $150. Orders of $150 or more receive free delivery. The applicable fee is shown at checkout before you pay.
All meat is cut fresh and never frozen. Orders are packed in insulated packaging with ice packs so that everything stays at a safe temperature during transit.
Please refrigerate or freeze your order as soon as it arrives. Orders are delivered under Authority to Leave and left at your front door or building entrance only, our drivers cannot deliver to a backyard or side entrance, or bring your order inside your home. If you won't be home, we recommend leaving out a closed Esky or cooler bag with ice for your driver to use.
You will receive an email confirmation as soon as you place your order, and a second message when your order is out for delivery. You can also check the status of an order on our Order tracking page or from your account.
All deliveries are made under Authority to Leave (ATL): your driver will leave your order at your address even if nobody is home, in line with your delivery instructions. Because we sell fresh, perishable food, it's essential that your address, phone number, and delivery instructions are correct and complete before you order.
If there are no clear instructions on how to find your address or where it's safe to leave your delivery, we're unable to seek compensation on your behalf should anything go wrong.
Please make sure your address, phone number, and delivery notes are correct before you place your order.
If anything is missing, damaged, or not up to standard, contact us within 24 hours of delivery with your order number and a photo. We will replace the item or refund it. See our Returns page for full details.
Once an order is placed, we begin preparing it straight away to ensure freshness, so we're unable to change or cancel the items in your order after that point. You can update your delivery address or instructions up until 8:00pm on the day you place your order, contact us as early as possible.
Cedar Food Group
Unit 30, 46 Wellington Road, South Granville NSW 2142
Email: info@cedarfoodgroup.com.au
